welcoming new patients

YOUR FIRST VISIT

ARE YOU LOOKING FOR A NEW DENTIST IN SUTTON?

So what should you expect on your first visit with us?

When you first contact our clinic,our friendly reception team will take some key details to register you on our dental system. They may enquire about your dental needs and other requirements, such as, locating the clinic or accessing the premises.

DISABLED ACCESS
Our surgeries are all on the ground floor and we are fully equipped to provide disabled access. We are more than happy to assist you, should you need any.

If you have any special requirements, please call in advance to ensure we are able to meet them.

dental checkup

THINGS WE NEED
download our medical history form hereOn your first visit, you will be asked to provide information regarding your medical and dental status. The information enables us to provide treatment and appointments customised to your needs and keep you safe at all times.

APPOINTMENTS AND PAYMENT
We request full payments for any dental appliances prior to being sent to the laboratory such as crowns, dentures, and night guards. As part of our payment policy the reception team will request a deposit for securing appointments of 1 hour or longer. We of course understand that you may wish to reschedule your appointment; please give us a minimum of 24 hours notice. Short notice cancellations or failure to attend may affect your paid deposit.

Proof of Continuous maintenance is required to validate warranty on treatments received. We offer payment options such as 0% payment plans and installments. Please discuss your needs with your treating clinician

LOCATION & PARKING

We are situated in the heart of Sutton town centre in Greater London. The clinic is just minutes walk from the Sutton Rail Station, which has excellent connections to Central London.

We are located at the top of the high street, within easy access to Sutton town centre.

There are plenty of parking spaces available nearby around the clinic. There is also a short-stay parking directly outside the practice.

View our map here

MEETING YOUR DENTIST

You are then welcomed into one of relaxing dental rooms by one our caring and friendly dental assistants who will be looking after you, so please don't hesitate to ask should you need anything.

We know that most people are apprehensive about visiting the dentist and especially so when you meet a new dentist.

Your first visit is chance for your dentist to get to know you, your anxieties and any trouble you may be having with your teeth.

Your dentist will carry out a thorough and comprehensive dental examination, which will include an external check of your jaw joints and muscles, an oral cancer screen of soft tissues inside the mouth, an essential gum health assessment together with a full assessment of the dentition and previous fillings and restorations.

eledent - family dentist in Sutton

WE LISTEN TO YOU

We love answering queries.

Mahya, Robert and Maryam are all very friendly, caring and very respectful to your needs. So feel free to discuss your needs; they are here to listen.

WE CREATE A TREATMENT PLAN FOR YOU

Any necessary digital (low dose) x-rays will be taken and all the findings will be discussed in full with you. Following these investigations and discussions a full written treatment plan will be formulated with your agreement, outlining all costs and appointments needed.

You may then choose to book the necessary appointments or take your treatment plan with you to think about your options and book later in your own time. And don't worry, if you remember any questions that you had wished to ask prior to your next session, please don't hesitate to contact us; Maryam, our clinic coordinator or any of the dentists will be happy to help.

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first visit at eledent clinic

0208 642 5767

General / Aesthetic / Orthodontics / Implant / Family / Quality / Unique
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